1. Introduction
At ONE1R GROUP, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect the personal information we obtain through our application and services.
By using the ONE1R GROUP application, you agree to the information collection and use practices described in this policy.
2. Information We Collect
Personal Information:
- Full name
- Mobile phone number
- Email address
Usage Information:
- Purchase and order history
- Points earned and redeemed
- Product preferences
- App interaction history
Technical Information:
3. How We Use Information
We use the information we collect for the following purposes:
- Provide and improve our services and products
- Process orders and transactions
- Manage loyalty and rewards programs
- Send important notifications and promotional offers
- Personalize user experience
- Analyze usage patterns to improve the application
- Comply with legal requirements
- Prevent fraud and ensure security
4. Information Sharing
We do not sell or rent your personal information to third parties.
5. Data Security
We implement strict security measures to protect your personal information:
- Secure encryption for all transmitted data
- Secure servers protected by advanced firewalls
- Limited access to authorized personnel only
- Regular security audits and updates
- Compliance with international data security standards
6. User Rights
You have the following rights regarding your personal information:
- Access your personal information and request a copy
- Correct any inaccurate or outdated information
- Request deletion of your account and personal information
- Object to certain processing of your data
- Withdraw consent at any time
- Transfer your data to another service provider
7. Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child under 13, we will take steps to delete this information as soon as possible.
8. Data Retention
We retain your personal information as long as necessary to provide our services and comply with legal requirements. When no longer needed, we securely delete or anonymize the data.
9. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes via the application or email. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Last Updated: September 2025